Frequently asked questions
How do I apply and remove my press-ons?
Applying:
- Clean your nails and push back your cuticles
- Select the right size for each finger — if between sizes, go slightly larger and file down
- Peel a nail tab, press firmly onto your natural nail for 10–15 seconds
- Avoid water for at least 6–8 hours after application for best hold
Removing:
- Soak your fingertips in warm water for 5–10 minutes
- Gently peel from the sides — never force or pull from the tip
- Your press-ons can be reused if removed carefully
A few tips: Avoid prolonged soaking (dishes, swimming) to extend wear time. Wear gloves when washing up if you can. Store removed nails in the original box for reuse.
How do I measure my nail size?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We ship to Cape Town, Durban, and Johannesburg only. Once your order is confirmed and payment received, please allow 1–2 business days for packing and dispatch. Delivery typically takes 2–3 business days thereafter via courier. You'll receive a waybill number to track your order once it's on its way.
What is the return policy?
All sales are final. Because our drops are limited and each set is handled with care, we're unable to accept returns or exchanges. If something arrives damaged or incorrect, please reach out to us within 48 hours of delivery and we'll make it right.
How much does shipping cost?
Shipping is a flat rate of R80 to Cape Town and R100 to Johannesburg. Orders over R580 ship free.